tag:status.data.world,2005:/historydata.world Status - Incident History2024-03-18T18:33:24-05:00data.worldtag:status.data.world,2005:Incident/175640162023-06-13T16:35:26-05:002023-06-13T16:35:40-05:00Various outages at AWS<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:35</var> CDT</small><br><strong>Resolved</strong> - AWS have reported that Synchronous Lambda invocations are fully recovered. All data.world services that were previously impacted are fully recovered.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:17</var> CDT</small><br><strong>Monitoring</strong> - AWS have reported that most major services have been restored. All of data.world's services are now fully recovered. We will continue to monitor and track the status updates coming from AWS.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:50</var> CDT</small><br><strong>Identified</strong> - AWS has identified the root cause for the outage and have begun taking mitigating action. As a result, we are seeing indication that Lambda process are starting to recover.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:01</var> CDT</small><br><strong>Investigating</strong> - We are currently assessing impacts of a broad AWS outage in us-east-1.<br />Currently we are aware that some Lambda degradation that is causing search indexing to lag</p>tag:status.data.world,2005:Incident/171668122023-05-06T17:05:41-05:002023-05-09T13:59:50-05:00Catalog item pages and collection pages are not rendering<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>17:05</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>17:03</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>17:00</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating the issue</p>tag:status.data.world,2005:Incident/169456772023-04-23T14:42:24-05:002023-04-23T14:42:26-05:00Search is currently failing in some cases and valid queries may incorrectly return no results.<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>14:42</var> CDT</small><br><strong>Resolved</strong> - Recent search issues have been resolved.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>12:58</var> CDT</small><br><strong>Update</strong> - Search experiences and features that rely on search are currently degraded. We are investigating.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>12:45</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>11:44</var> CDT</small><br><strong>Investigating</strong> - Search experiences and features that rely on search are currently degraded. We are investigating.</p>tag:status.data.world,2005:Incident/157853242023-01-06T20:30:09-06:002023-01-06T20:30:09-06:00Lag on catalogs and datasets<p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>20:30</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>11:33</var> CST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>09:58</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>09:14</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>08:40</var> CST</small><br><strong>Investigating</strong> - We are currently investigating a lag in catalogs and dataset indicies.</p>tag:status.data.world,2005:Incident/126376282022-10-27T09:30:00-05:002022-10-27T12:01:08-05:00Slow response times across data.world website<p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>09:30</var> CDT</small><br><strong>Resolved</strong> - The data.world platform experienced slow response times and request timeouts from 9:29am - 10:29am CST. The issue has been resolved and we will continue to monitor the platform.</p>tag:status.data.world,2005:Incident/90676502022-01-12T17:19:21-06:002022-01-12T17:19:22-06:00Metadata display issue<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:19</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:10</var> CST</small><br><strong>Update</strong> - There is an issue with catalog metadata display. There has been no loss of data, but we're unable to display. We have identified the problem, and are working to correct the issue.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>17:09</var> CST</small><br><strong>Identified</strong> - There is an issue with catalog metadata display. There has been no loss of data, but we're unable to display. We have identified the problem, and are working to correct the issue.</p>tag:status.data.world,2005:Incident/87818392021-12-07T18:36:22-06:002021-12-07T18:36:23-06:00AWS DDB/KMS/S3 Outage<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>18:36</var> CST</small><br><strong>Resolved</strong> - The upstream system repaired their outage and all systems are back to operational.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>10:59</var> CST</small><br><strong>Update</strong> - Users may be experiencing intermittent failures across the application due to an outage from an upstream provider. The upstream provider has identified the issue and are working on implementing a fix.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>10:50</var> CST</small><br><strong>Identified</strong> - The upstream provider has identified the issue and are working on implementing a fix.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>10:15</var> CST</small><br><strong>Investigating</strong> - Users may be experiencing intermittent failures across the application due to an outage from an upstream provider. We are investigating which platform features are impacted.</p>tag:status.data.world,2005:Incident/73730182021-06-30T19:47:42-05:002021-06-30T19:47:47-05:00Snowflake outage<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>19:47</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>14:01</var> CDT</small><br><strong>Update</strong> - Snowflake is currently experiencing an outage which may impact "live" tables sourced from there. See https://status.snowflake.com/ for more details.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>14:00</var> CDT</small><br><strong>Monitoring</strong> - Snowflake is currently experiencing an outage which may impact "live" tables sourced from there. See https://status.snowflake.com/ for more details.</p>tag:status.data.world,2005:Incident/56530862020-11-26T00:15:14-06:002020-11-26T00:15:15-06:00Kinesis outage<p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>00:15</var> CST</small><br><strong>Resolved</strong> - The incident has been resolved and all impacted services have been restored.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>13:55</var> CST</small><br><strong>Update</strong> - Increased error rates: Upstream service provider has identified the root cause of the issue and is working on resolution.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>09:09</var> CST</small><br><strong>Monitoring</strong> - We are experiencing a partial outage due to an issue with an upstream service provider. This incident primarily impacts file uploads, file syncs, user management, and search.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>08:13</var> CST</small><br><strong>Update</strong> - Increased error rates: we are continuing to investigate potential impact.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>08:09</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>08:06</var> CST</small><br><strong>Investigating</strong> - We are experiencing a partial outage due to an issue with an upstream service provider. We are investigating potential impact.</p>tag:status.data.world,2005:Incident/56099972020-11-19T23:34:26-06:002020-11-19T23:34:26-06:00Kinesis outage<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>23:34</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>23:24</var> CST</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>22:55</var> CST</small><br><strong>Monitoring</strong> - We are experiencing a partial outage due to an issue with an upstream service provider. This incident primarily impacts file uploads, file syncs, and search.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>22:44</var> CST</small><br><strong>Update</strong> - data.world is currently experiencing a partial outage due to issues with our one of our services.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>22:43</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>22:43</var> CST</small><br><strong>Investigating</strong> - Some aspects of the site may not be functioning due to issues with our hosting provider.</p>tag:status.data.world,2005:Incident/47888452020-08-05T14:26:38-05:002020-08-05T14:26:38-05:00Slow response times across site<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>14:26</var> CDT</small><br><strong>Resolved</strong> - All systems are operational.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>14:16</var> CDT</small><br><strong>Monitoring</strong> - We have rolled back recent code changes that caused a small percentage of requests to take longer or fail. We will continue to monitor.</p><p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>13:43</var> CDT</small><br><strong>Investigating</strong> - We are currently seeing slower than normal response times across the data.world site. Investigation is underway.</p>tag:status.data.world,2005:Incident/37099042020-03-19T14:16:00-05:002020-03-19T14:16:01-05:00Slow load times and timeouts<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>14:16</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>14:14</var> CDT</small><br><strong>Monitoring</strong> - The fix for discussions is live, we will continue to monitor site performance.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:58</var> CDT</small><br><strong>Update</strong> - We have discovered an issue with discussion threads. Fix coming soon.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:38</var> CDT</small><br><strong>Identified</strong> - We have discovered an issue with discussion threads. Fix coming soon.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:35</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:24</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that is causing a number of timeouts.</p>tag:status.data.world,2005:Incident/34404472020-01-17T09:29:26-06:002020-01-17T09:29:27-06:00Data loading and ingest is currently experiening issues.<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:29</var> CST</small><br><strong>Resolved</strong> - The incident has been resolved.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:22</var> CST</small><br><strong>Investigating</strong> - We are currently investigating some issues with data ingest.</p>tag:status.data.world,2005:Incident/30569242019-10-01T10:46:05-05:002019-10-01T10:46:06-05:00Site is operational, and we are continuing to monitor the situation.<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:46</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:18</var> CDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:13</var> CDT</small><br><strong>Monitoring</strong> - There was a temporary blip in a third party service that we depend on. This appears to have been resolved and we will continue to monitor.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:11</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.data.world,2005:Incident/27567302019-07-24T13:00:23-05:002019-07-24T13:00:24-05:00Some files are failing to sync<p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>13:00</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>10:40</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are sync should be recovering shortly.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>10:02</var> CDT</small><br><strong>Update</strong> - We are continuing to investigating an issue regarding file syncing.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>09:55</var> CDT</small><br><strong>Update</strong> - We are continuing to investigating an issue regarding file syncing.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>09:50</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating the root cause and will post an update shortly.</p>tag:status.data.world,2005:Incident/25699752019-06-18T17:06:14-05:002019-06-18T17:06:14-05:00Increased error rates<p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>17:06</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>16:38</var> CDT</small><br><strong>Monitoring</strong> - After a brief period of network connectivity problems, the site is operating normally. We will continue to monitor for problems but all site functionality is healthy.</p><p><small>Jun <var data-var='date'>18</var>, <var data-var='time'>16:14</var> CDT</small><br><strong>Investigating</strong> - We are investigating an increase in error rates on our web portal.</p>tag:status.data.world,2005:Incident/24743202019-05-31T12:10:38-05:002019-05-31T12:10:38-05:00Failed downloads<p><small>May <var data-var='date'>31</var>, <var data-var='time'>12:10</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>12:09</var> CDT</small><br><strong>Update</strong> - The issue with file downloads has been resolved.</p><p><small>May <var data-var='date'>31</var>, <var data-var='time'>07:40</var> CDT</small><br><strong>Monitoring</strong> - We have identified an issue with failing file and query result downloads on data.world using certain web browsers. The problem has been identified and a fix has been implemented on our platform. We are awaiting confirmation of resolution from a third party.</p>tag:status.data.world,2005:Incident/20012792018-10-29T16:10:25-05:002018-10-29T16:10:25-05:00Emails may not be sending due to a downstream issue.<p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>16:10</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>29</var>, <var data-var='time'>12:55</var> CDT</small><br><strong>Identified</strong> - Emails generated on data.world may not be sending due to a downstream issue.</p>tag:status.data.world,2005:Incident/19866132018-10-23T09:31:22-05:002018-10-23T09:32:52-05:00Dramatically increased error rates<p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:31</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>15:00</var> CDT</small><br><strong>Monitoring</strong> - The site is fully operational. We will continue to monitor and are rolling out changes to prevent any recurrence.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>14:30</var> CDT</small><br><strong>Identified</strong> - We have identified the issue and are in the process of rolling out a fix.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>13:56</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an increase in error rates and site unavailability.</p>tag:status.data.world,2005:Incident/19766612018-10-17T17:24:27-05:002018-10-17T17:24:28-05:00Site outage<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>17:24</var> CDT</small><br><strong>Resolved</strong> - Upstream problems have been confirmed as full resolved.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>16:14</var> CDT</small><br><strong>Monitoring</strong> - The site is operational once again. We will continue to monitor the recovery.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>15:55</var> CDT</small><br><strong>Update</strong> - Due to continued problems with our cloud provider, the site is currently unavailable.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>15:34</var> CDT</small><br><strong>Update</strong> - Due to a network issue, some parts of the data.world may be slower than usual. We are investigating the issue.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>15:32</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>14:27</var> CDT</small><br><strong>Investigating</strong> - Due to a network issue, some parts of the data.world may be slower than usual. We are investigating the issue.</p>tag:status.data.world,2005:Incident/19716702018-10-15T14:07:40-05:002018-10-15T14:07:41-05:00Saved queries are temporarily not returning in workspace<p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>14:07</var> CDT</small><br><strong>Resolved</strong> - The query issue has been resolved.</p><p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>14:01</var> CDT</small><br><strong>Identified</strong> - Saved queries are temporarily not returning in workspace. The issue should be resolved shortly.</p>tag:status.data.world,2005:Incident/19523372018-10-05T16:50:45-05:002018-10-05T16:50:46-05:00We are currently experiencing an issue that may cause degraded performance.<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>16:50</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> CDT</small><br><strong>Update</strong> - We are experiencing degraded performance, the issue has been identified and a fix will be rolling out shortly.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>14:58</var> CDT</small><br><strong>Identified</strong> - The issue has been identified and a fix will be rolling out shortly.</p>tag:status.data.world,2005:Incident/19433302018-10-01T22:50:54-05:002018-10-01T22:50:55-05:00Discussions Scheduled Maintenance<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>22:50</var> CDT</small><br><strong>Resolved</strong> - Maintenance has been completed. Commenting and discussions are re-enabled on our platform.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>19:50</var> CDT</small><br><strong>Identified</strong> - Beginning a scheduled maintenance period on discussions on October 1st at around 7:30PM. Commenting on resources will be disabled for a couple of hours. Thanks for your patience!</p>tag:status.data.world,2005:Incident/18819742018-08-28T14:56:46-05:002018-08-28T14:56:46-05:00Emails not being sent from data.world<p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>14:56</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>14:27</var> CDT</small><br><strong>Monitoring</strong> - Our email service provider's connectivity problems have been resolved and email is being sent as normal.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>11:44</var> CDT</small><br><strong>Investigating</strong> - We are currently experiencing an outage with our email service provider, which is preventing transactional emails from being sent based on activity in the data.world platform. The platform services themselves are not impacted.</p>tag:status.data.world,2005:Incident/18197942018-07-18T14:40:36-05:002018-07-18T14:40:36-05:00Data Processing Delays - Data Ingestion Affected<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>14:40</var> CDT</small><br><strong>Resolved</strong> - Issue has been resolved and all impacted datasets have been reprocessed successfully.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>12:41</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented, and we're monitoring to ensure that all datasets are processed.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>11:43</var> CDT</small><br><strong>Investigating</strong> - Our data processing infrastructure is running behind which is causing uploads to fail. We are actively working to resolve this issue.</p>