Dramatically increased error rates
Incident Report for data.world

At 1:51 pm CDT the data.world site saw an anomalous increase in traffic to a specific set of pages, which caused a brief disruption for all users. As part of our threat detection and response process, at 2:10 pm CDT we blocked a small set of IP addresses responsible for the anomalous traffic to restore normal service.

Further investigation revealed a software bug that was responsible for the site disruption. A fix for the bug was put into place at 2:22 pm CDT and the blocked IPs were unblocked two minutes later.

Most users experienced a 19 minute disruption. Users behind the blocked IPs experienced a 33 minute disruption.

Please note that no data was lost during this incident. We take our availability very seriously and apologize for the inconvenience caused.

Posted Oct 23, 2018 - 09:32 CDT

This incident has been resolved.
Posted Oct 23, 2018 - 09:31 CDT
The site is fully operational. We will continue to monitor and are rolling out changes to prevent any recurrence.
Posted Oct 22, 2018 - 15:00 CDT
We have identified the issue and are in the process of rolling out a fix.
Posted Oct 22, 2018 - 14:30 CDT
We are currently investigating an increase in error rates and site unavailability.
Posted Oct 22, 2018 - 13:56 CDT
This incident affected: Website (Uploads, Downloads, Query, Discussions, Activity Feeds).